Data Deletion
1. How deletion works at Flostac
When you request deletion, we permanently remove the following from our primary systems within 30 days of confirmation:
- Your account record (name, email, hashed password, role).
- All contacts, conversations, notes, tasks, and tags you created.
- All connected-platform tokens — including Meta, Google, and any messaging provider — and the corresponding refresh is revoked at the source where supported.
- All synced campaign data, performance metrics, leads, and action logs tied to your workspace.
- Any media you uploaded.
Encrypted backups are rotated within a further 30 days, after which deletion is irreversible. We may retain the minimum records required by tax, accounting, or anti-fraud law, kept in a separate, access-controlled store.
2. Revoke Meta (Facebook or Instagram) access
If you connected a Facebook or Instagram account, you can revoke Flostac's access directly from Meta. This stops new data from being synced, even before you submit the deletion form below.
- Open Facebook Settings → Business Integrations.
- Find “Flostac” in the list of apps.
- Click Remove.
The access token is revoked immediately. Data already imported into Flostac is removed when you complete the deletion request below or contact us directly.
3. Revoke Google access
- Open Google Account → Third-party apps.
- Find “Flostac” and click Remove access.
4. Request account deletion
Submit the form below. We will email the address on file to confirm your request before deletion starts.
5. Email us directly
If you prefer, send your deletion request to team.flostac@gmail.com from the email address tied to your account. We acknowledge within 5 business days and complete deletion within 30 days.
For any other question, see our Privacy Policy or contact page.